Terms
Terms of service
These terms govern your use of Qedly, provided by Awesome Geeks Ltd(“Qedly”, “we”, “us”), a company based in the United Kingdom. By creating an account or using Qedly you agree to these terms. If you don’t agree, please don’t use the service.
The service
Qedly is a subscription booking platform that lets independent service businesses manage appointments, staff, services, and customer bookings. You’re responsible for the accuracy of the information you enter and for how you use the platform to run your own business.
Your account
You must provide accurate account details and keep your login credentials secure. You’re responsible for activity that happens under your account, including staff you invite to it. Tell us straight away if you suspect unauthorised access.
Your customers’ data
When you use Qedly to take bookings, you collect and control your own customers’ data (name, email, and appointment details). You’re responsible for having a lawful basis to collect that data and for your own privacy notice to your customers. Qedly processes that data on your instructions to provide the booking service — see our privacy policy for how that works.
Subscriptions and billing
- New workspaces get a 30-day free trial. No card is required to start a trial.
- Paid plans are billed in advance, monthly or annually, through our payment processor.
- You can upgrade, downgrade, or cancel at any time from your dashboard’s billing section.
- Except where required by law, payments already made aren’t refunded for partial billing periods.
- If a payment fails and isn’t resolved, we may restrict access to paid features until it’s sorted out.
Acceptable use
You agree not to use Qedly to:
- Break any applicable law, or collect customer data unlawfully;
- Send spam, or contact people who haven’t booked or agreed to hear from you;
- Attempt to access another workspace’s data or disrupt the service;
- Resell or white-label Qedly without our written agreement.
We may suspend or terminate accounts that breach these terms.
Availability
We aim to keep Qedly available and reliable, but we don’t guarantee uninterrupted access. We may need to pause the service occasionally for maintenance or updates.
Liability
Qedly is provided “as is”. To the extent permitted by law, we’re not liable for indirect or consequential losses (like lost profits or lost bookings) arising from your use of the service. Nothing in these terms limits liability that can’t legally be limited, such as for fraud or death or personal injury caused by negligence.
Ending your account
You can close your account at any time. Go to Dashboard, then Profile, then Your data, or cancel your subscription and contact us. We may suspend or close accounts that breach these terms, with notice where reasonably possible.
Changes to these terms
We may update these terms as the product or the law changes. We’ll update the date at the top when we do; continuing to use Qedly after a change means you accept the update.
Governing law
These terms are governed by the laws of England and Wales. Contact us at hello@getqedly.com with any questions.